Privacy
Privacy Policy
Effective June 18, 2026
NRG Sense is operated by Introversion AI LLC. We built this tool to give Charleston homeowners honest, bill-specific battery numbers — and we treat your data the same way: collect as little as possible, be clear about it, and never sell it. This page explains what we collect and what happens to it.
What we collect
- Your usage details. The bill amount or kWh, rate plan, and the loads and system you configure. You can use the whole analyzer without giving us your name.
- Your name and email — only if you choose to join the interest list to hear from us about getting a system installed.
- A bill you upload — only if you choose to. See below for exactly what happens to it.
We don't use tracking that identifies you personally, and we don't buy data about you.
When you upload a bill
If you upload a photo or PDF of your bill, the file is sent securely to our AI provider, Anthropic, for the sole purpose of reading the numbers off it (your usage, rates, and totals). We then use those extracted numbers to compute your estimate.
We do not store the bill image. It is processed for that single request and discarded — only the extracted figures remain, and those are saved only if you submit the interest form. Anthropic processes the image to fulfill the request under its API terms and does not use it to train its models. Uploading is always optional — you can type your numbers in instead.
How we use your information
- To calculate your backup, savings, and cost estimates.
- If you joined the list: to email you about next steps for getting a system installed.
We do not sell, rent, or trade your personal information. We don't send marketing spam.
Where your information is stored, and who we use
- Anthropic — reads uploaded bills (the image is not retained by us).
- Supabase — our database; stores interest-list signups (name, email) and the estimate snapshot you generated, so we know what you were looking at when we follow up.
- Vercel — hosts the site.
Each provider handles data under its own security and privacy terms.
Your choices
You can use the analyzer without an account or your name. To see, correct, or delete the information we hold about you, just email us and we'll take care of it.
Contact
Questions or requests? Email support@introversion.ai.
NRG Sense results are first-pass estimates, not a binding quote, and nothing here is legal, tax, or financial advice. We may update this policy as the product grows; the effective date above reflects the latest version.